The AiDEX™ app is a receiver of the Continuous Glucose Monitoring System (CGMS). Used for daily detection and self-management of blood glucose levels. And is intended for use by patients at home and in healthcare facilities.
The App synchronizes and displays the sensor glucose data every 5 minutes. Moreover, the app also aids in detection of episodes of hyperglycaemic and hypoglycaemia
The wireless communication interval between the app and AiDEX™ Continuous Glucose Monitoring System is two seconds. Meanwhile, the blood glucose data measured by the CGMS is updated every 5 minutes.
The AiDEX app is compatible with the following devices:
iOS Compatibility List:
iPhone 6 and later versions
Compatibility List:
Samsung
LG
Huawei
Minimum Requirements for Software Installation:
iOS
Operating System (OS): iOS 14 and above
Memory: 2GB RAM
Storage: Minimum 200 MB
Network: WLAN (Wireless Local Area Network) or cellular network, as well as Bluetooth function
Screen Resolution: 1334 x 750 pixels
Android
Model No.: RC2103 (mg/dL), RC2104 (mmol/L)
Operating System (OS): Android 10.0 and above.
Memory: 3GB RAM
Storage: Minimum 200 MB
Network: WLAN (Wireless Local Area Network) or cellular network, as well as Bluetooth function
Screen Resolution: 480 x 320 pixels
Note:
Interpretation of the real-time blood results should be based on the glucose trends and several sequential readings over time.
AiDEX™ Continuous Glucose Monitoring System used with below medical devices.
|
|
MicroTech Medical Model No. |
|
System |
G7 |
|
Sensor |
G7-S01 |
|
Transmitter |
G7-T01 |
|
Personal Diabetes Assistant (PDA) |
G7-P02 |
Whenever you need us
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To address defects in a product, customers are advised to provide evidence of the defect to customer service. This evidence could be in the form of a short video or a screenshot that clearly demonstrates the issue with the product. Such proof is necessary to assist customer service in understanding and resolving the problem effectively.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
*For safety and hygiene reasons, we cannot accept the return of opened products
