تطبيق آيديكس™هو جهاز استقبال لنظام مراقبة الجلوكوز المستمر. يستخدم للكشف اليومي والإدارة الذاتية لمستويات الجلوكوز في الدم. وهي مخصصة للاستخدام من قبل المرضى في المنزل وفي مرافق الرعاية الصحية.
يقوم التطبيق بمزامنة بيانات الجلوكوز بالمستشعر وعرضها كل 5 دقائق. علاوة على ذلك ، يساعد التطبيق أيضًا في الكشف عن نوبات ارتفاع السكر في الدم ونقص السكر في الدم
الفاصل الزمني للاتصال اللاسلكي بين التطبيق و آيديكس™ نظام المراقبة المستمرة للجلوكوز هو ثانيتان. وفي الوقت نفسه ، يتم تحديث بيانات الجلوكوز في الدم التي تم قياسها بواسطة CGMS كل 5 دقائق.
تطبيق آيديكس متوافق مع الأجهزة التالية:
iOS Compatibility List:
iPhone 6 and later versions
Compatibility List:
Samsung
LG
Huawei
Minimum Requirements for Software Installation:
iOS
Operating System (OS): iOS 14 and above
Memory: 2GB RAM
Storage: Minimum 200 MB
Network: WLAN (Wireless Local Area Network) or cellular network, as well as Bluetooth function
Screen Resolution: 1334 x 750 pixels
Android
Model No.: RC2103 (mg/dL), RC2104 (mmol/L)
Operating System (OS): Android 10.0 and above.
Memory: 3GB RAM
Storage: Minimum 200 MB
Network: WLAN (Wireless Local Area Network) or cellular network, as well as Bluetooth function
Screen Resolution: 480 x 320 pixels
ملاحظة:
يجب أن تكون تفسير نتائج الجلوكوز في الوقت الفعلي معتمدة على اتجاهات الجلوكوز وعدة قراءات متتالية على مدى فترة من الزمن.
نظام المراقبة المستمرة للجلوكوز آيديكس™ يُستخدم مع الأجهزة الطبية أدناه.
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|
MicroTech Medical Model No. |
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System |
G7 |
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Sensor |
G7-S01 |
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Transmitter |
G7-T01 |
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Personal Diabetes Assistant (PDA) |
G7-P02 |
Whenever you need us
Upon receipt of the startup kit, you are entitled to a 14-day cancellation period from the contract, provided that the product's inner packaging remains unopened and the QC (Quality Control) check sticker is intact, even if the outer shipping packaging has been opened.
Please contact Customer Care (call or WhatsApp) at +97148714544 for assistance on how to return the package to us.
We will refund you the full purchase price excluding the delivery cost.
The refund process will commence after receiving the product and applying a quality check on the returned item, In case of product defects, please provide our customer service with evidence of the defect such as a short video, a screenshot, or the like.
For safety and hygienic reasons, we cannot accept the return of an opened package (outer seal has not been tampered with*) of sensors, personal diabetes assistants (PDA) or transmitters. And products should be disposed as instructed.
We are unable to offer any refunds for sensors, PDAs or transmitters that have not been opened.
For safety and hygienic reasons, we cannot accept the return of an opened package (outer seal has not been tampered with*) of equil™ Patch Insulin Pump System kit, Pump reservoir and patch cannula. And products should be disposed of as instructed.
We are unable to offer any refunds for products that have been opened.
or safety and hygienic reasons, we cannot accept the return of an opened package (outer seal has not been tampered with*) of Exactive EQ™ Blood Glucose Meter or strips nor Exactive EQ™ test strips . And products should be disposed of as instructed.
We are unable to offer any refunds for products
that have been opened.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To address defects in a product, customers are advised to provide evidence of the defect to customer service. This evidence could be in the form of a short video or a screenshot that clearly demonstrates the issue with the product. Such proof is necessary to assist customer service in understanding and resolving the problem effectively.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.