This will happen in either of two cases:

1- the pump is in pause mode (an alarm sounds every 15 minutes).

2- Automatic shutdown (the pump will issue a warning of automatic shutdown 15 minutes before the set time, it will automatically stop infusion after the set time, and then continue to emit vibration, sound and light alarms until the alarm is cleared)

1- Follow the operation/instruction “Change Reservoir/Battery" to remove the pump.

2- Remove and assemble the pump, only replace the battery, no need to replace the reservoir, base and cannula

3- After changing the battery. Tap the “Prime Reservoir “button to see if there is a drop of insulin on the needle tip, if yes, tap next.

4- Fix the pump to the base, when done, click "Next"

5- Since the base has not been replaced, skip the “Prime Cannula”part.